Plain-English Summary (Non-Binding): Kruvex is a job and crew management tool for utility contractors. You’re responsible for how you use it in the field, including safety and compliance. Some features (like routing, One Call ticket tools, checklists, PDFs, dashboards, and location tracking) may be available only when enabled for your account and permitted by your role.
This User Agreement ("Agreement") governs your access to and use of the Kruvex software, including the mobile application and any related web experiences, services, features, content, and websites we provide (collectively, the "Service").
By creating an account, accessing, or using the Service, you agree to be bound by this Agreement. If you do not agree, do not use the Service.
Kruvex is designed to help organizations coordinate utility contracting and field operations. Capabilities may include (depending on configuration, permissions, and availability):
Important: Kruvex is a management and documentation tool. It does not replace your obligation to follow applicable laws, regulations, contract requirements, and safe excavation practices.
The Service may support employer/organization accounts and employee/team member accounts. Your access to features and data is controlled by:
Organizations may use an 8-digit employer code to connect team members to the correct organization. You agree to:
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to notify us promptly of any unauthorized access or suspected security incident.
Employer/organization subscriptions are processed through Stripe. Subscription charges may be based on per-user licensing and/or other usage parameters as presented during checkout or in your account settings.
You authorize us (and our payment processor) to charge applicable subscription fees, taxes, and other charges you incur in connection with your use of the Service.
You may upload, enter, or generate content through the Service ("User Content"), including job data, notes, photos, checklist responses, attachments, and signatures. You represent that you have the necessary rights and permissions to provide User Content and that your User Content complies with this Agreement and applicable law.
Within an organization, User Content may be visible to other authorized users (for example, Account Owners, Admins, and other team members) according to role permissions and organization settings.
Some features may use location information to display job sites on maps, assist with routing, or show crew locations. Location collection and use depends on device permissions and organization settings.
You can control location permissions via your device settings. Disabling location services may limit mapping or routing functionality.
If enabled, Kruvex may provide tools to view, track, or organize One Call / 811 ticket information. Ticket data and status may depend on third-party systems and data sources.
This feature is a convenience tool only. You remain solely responsible for compliance with all applicable One Call / 811 laws, notice requirements, and safe excavation practices.
See the One Call Disclaimer: One-Call Disclaimer
You agree not to:
The Service, including its software, design, and trademarks, is owned by Kruvex and/or its licensors and is protected by intellectual property laws. Subject to this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes.
Our collection and use of personal information is described in our Privacy Policy: Privacy Policy
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee that the Service will be uninterrupted, error-free, or secure, or that any data (including third-party ticket data) will be accurate, complete, or timely.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRUVEX AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE.
IN NO EVENT WILL OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR $100 IF YOU HAVE NOT PAID ANY AMOUNTS, WHICHEVER IS GREATER, EXCEPT WHERE SUCH LIMITATION IS PROHIBITED BY LAW.
You agree to indemnify and hold harmless Kruvex and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service, (b) your User Content, or (c) your violation of this Agreement or applicable law.
We may suspend or terminate your access to the Service if we believe you have violated this Agreement, if necessary to protect the security or integrity of the Service, or if required by law.
You may stop using the Service at any time. Account Owners may request account deletion or subscription cancellation through the Service or by contacting support.
We may update this Agreement from time to time. We will update the "Last Updated" date at the top of this page. If changes are material, we may provide additional notice (for example, via email or in-app notice). Continued use of the Service after changes take effect constitutes acceptance.
If you have questions about this Agreement, contact us at:
Email: support@kruvex.com
© 2026 Kruvex. All rights reserved.